Official Document

Privacy Policy ATM888 – Your Personal Data Protection

ATM888 takes every aspect of your personal information protection seriously. This document transparently explains how we collect, use, store, and protect your data throughout your use of our platform.

Updated: 1 January 2026 Malay PDPA Compliance

Why Your Data Is Safe with atm888

We don't write a privacy policy just to meet legal requirements — we genuinely implement it across every aspect of our platform operations.

256-bit SSL Encryption

All data transmitted between your device and atm888 servers is protected with the same 256-bit SSL encryption used by leading banking institutions in Malaysia.

Strict Access Controls

Access to users' personal data is granted only to ATM888 staff who genuinely require it for operational purposes, and all access is automatically logged.

Malaysia PDPA Compliance

ATM888 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of user data collection, processing, and storage.

No Data Selling

ATM888 has never and will never sell, rent, or distribute users' personal information to any third party for marketing or commercial purposes.

Right of Access & Correction

You have the right to request access to your personal data, make corrections, or delete certain data at any time through our support team.

Secure & Trusted Servers

Your data is stored in certified data centres with international security certifications, supported by automatic backup systems and round-the-clock security monitoring.

Important Note: By registering or using the ATM888 platform, you are deemed to have read and fully agreed to this Privacy Policy. We encourage you to read this document carefully to understand your rights regarding your personal data.

1 Information We Collect

ATM888 collects various types of personal information to enable us to provide a secure, seamless service that meets your needs as a user of our platform. All data collection is carried out transparently and solely for the purposes stated in this policy.

1.1 Information You Provide Directly

When you register an account or use ATM888's services, we collect the following information:

  • Identity information: Full name, date of birth, gender, and ID card or passport number for KYC verification purposes;
  • Contact information: Email address, mobile phone number, and full residential address;
  • Financial information: Bank account or digital wallet details (Touch 'n Go, GrabPay, Boost) used for deposits and withdrawals;
  • Verification documents: Copies of identity cards, passports, or other supporting documents required for KYC verification and withdrawal processing.

1.2 Information Collected Automatically

While you use the atm888 platform, our systems automatically record certain technical information required for safe and efficient platform operations:

  • Server log data: IP address, device type, operating system, browser version, and timestamp of each login session;
  • Gaming activity data: Gaming history, betting activity, wins, and outcomes used for dispute resolution and internal auditing;
  • Transaction data: A complete record of all deposits, withdrawals, bonuses received, and fund transfers within the platform;
  • Cookie and session data: Language preferences, account settings, and session data that help deliver a smoother user experience.

Sensitive Information: ATM888 does not collect sensitive information such as biometric data, medical records, religious beliefs, or political affiliations without your explicit consent. Any such collection will always be accompanied by a clear explanation of its purpose.

2 How We Use Your Data

All information we collect is used responsibly and only for legitimate purposes. Below is a detailed breakdown of how your data is used:

Purpose of Use Data Type Legal Basis
Account management and verification Identity, relationship Contractual obligation
Deposit & withdrawal processing Financial, identity Contractual obligation
Fraud prevention & anti-money laundering All categories Legal obligation
Customer support and complaint resolution Relationship, activity Legitimate interest
Platform performance analysis and service improvement Technical, activity Legitimate interest
Promotional notifications and exclusive offers Relationship Your consent

You may withdraw consent to receive marketing communications at any time by contacting our support team. Withdrawal of consent will not affect the processing of data that occurred prior to the date of withdrawal.

3 Sharing Information with Third Parties

ATM888 does not sell or rent your personal information to any party. However, in certain situations, we may need to share your data with the following parties:

3.1 Trusted Service Providers

We work with selected third-party service providers to handle specific platform functions, including payment processing, cloud hosting, platform analytics, and KYC support. All providers are bound by strict confidentiality agreements and are only permitted to process your data under specific instructions from atm888.

3.2 Legal Obligations

ATM888 may disclose your personal information to relevant authorities when required to do so by law, court order, or official investigations related to the prevention of financial crime, money laundering, or other illegal activities.

3.3 Business Transfers

In the event that atm888 is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of those business assets. You will be notified in advance before any such transfer takes place, and your rights under this Privacy Policy will continue to be protected.

atm888 Guarantee: We have never and will never share your data with advertising companies, data brokers, or any party that has no legitimate need to access that information. Our reputation depends on the trust you place in us.

4 Cookies & Tracking Technologies

ATM888 uses cookies and related tracking technologies to enhance the user experience, maintain session security, and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication, session retention, and security. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collects anonymous information on how users interact with the platform to help us identify and resolve technical issues;
  • Functional Cookies: Stores user preferences such as language settings, display themes, and game preferences to deliver a more personalized experience;
  • Analytics Cookies: Helps us understand platform traffic, most visited pages, and user navigation patterns in aggregate, anonymized form.

4.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain functions of the ATM888 platform, including the ability to log in to your account.

5 Data Storage & Security

The security of your personal data is atm888's top priority. We implement multiple layers of technical and administrative protection to ensure your information is always safeguarded against unauthorized access, loss, or misuse.

5.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data in transit;
  • AES-256 encryption for sensitive data stored in the database (data at rest);
  • Firewalls and intrusion detection systems (IDS/IPS) operating around the clock;
  • Two-factor authentication (2FA) for administrative access to internal systems;
  • Regular security audits conducted by accredited independent cybersecurity firms;
  • Real-time threat monitoring with automated incident response.

5.2 Data Retention Period

ATM888 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. Generally, transaction records and account activity are retained for a minimum of 5 years after account closure to comply with financial regulatory and anti-money laundering requirements. Data that is no longer needed will be securely deleted using internationally recognised data disposal methods.

5.3 Response to Data Breaches

In the event of a data breach that may affect your personal information, atm888 is committed to notifying affected users within 72 hours after we become aware of the incident, in line with international data protection best practices. This notification will include details about the nature of the breach, the types of data involved, and the steps being taken to address the situation.

6 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal data held by ATM888:

  • Right of Access: You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 21 working days;
  • Right to Rectification: You have the right to request correction of any personal information that is inaccurate, incomplete, or outdated;
  • Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data, subject to record-keeping obligations imposed by law;
  • Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, without affecting the validity of processing carried out prior to withdrawal;
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the atm888 customer support team via live chat, available 24/7. We may require identity verification before processing your request to ensure the security of your data.

7 Children's Privacy

The atm888 platform is exclusively for users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

If we discover that a child's personal information has been collected without valid parental or guardian consent, we will take immediate steps to delete that information from our systems and close the relevant account. If you believe your child has registered an account on atm888, please contact us immediately.

8 Links to Third-Party Platforms

The atm888 platform may contain links to third-party websites or services, such as payment providers or gaming partners. Please note that the atm888 Privacy Policy applies solely to our platform and does not cover the privacy practices of those third parties.

ATM888 is not responsible for the content, privacy policies, or security practices of any third-party websites or services. We encourage you to read the privacy policy of every third-party platform you visit or use, especially before providing them with any personal information.

9 Amendments to This Privacy Policy

ATM888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect user data. Any material amendments will be communicated to you via:

  • Notices displayed within the platform after you log in;
  • Email notification to your registered email address;
  • Updates the "Last Updated" date displayed at the top of this document.

Continued use of the atm888 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you should discontinue use of the platform and close your account.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the atm888 dedicated data privacy team is ready to assist you.

You can reach us via:

  • Live Chat: Available 24 hours a day, 7 days a week via the support icon in the corner of the platform;
  • Email: [email protected] — response within 24 working hours;
  • FAQ: Visit FAQ page us for answers to frequently asked questions about privacy and account security.

This document was last updated on 1 January 2026. ATM888 is committed to protecting your privacy at all times and will continue to update this policy in line with evolving technology and changing legal requirements.

Your Data Is Safe. Time to Enjoy the Games!

ATM888 ensures your personal information is protected with the latest encryption technology. Register an account today and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 registered members across Malaysia.

  • 256-bit SSL encryption for all transactions
  • Secure deposits via FPX, Touch 'n Go, GrabPay & Boost
  • 24/7 customer support in Bahasa Malaysia
Bahasa Melayu